Trust
Your data and project security are our top priority. Period.
WEBSITE
Your interactions with our website (novamail.app) and application site (go.novamail.app) are all secured with HTTPS encryption.
DATA ENCRYPTION AND RETENTION
Project data in transit is encrypted and your data is secure at all times. Your data file is only retained on our system for 90 days (for troubleshooting only) and is then deleted.
PAYMENTS
We never store your credit card on our system. Our payment processor is a certified PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, they use best-in-class security tools and practices to maintain a high level of security.
DATA OWNERSHIP
Your data belongs to you and we do not sell, share, or use your data for any purpose other than the production of your direct mail project.
QUESTIONS?
Please email support@novamail.app and we will be happy to answer any questions you may have.